FAQs
How can I contact you?
- Email us! Our hours of operation are Monday - Friday 10 am to 4 pm. Please allow 24-72 business hours (1-3 business days) for a response. We do ask that you are patient with us. Our system populates tickets by oldest to newest so if you contact us multiple times, please know this will place you at the back of the queue. We look forward to serving you! *Please note that business days do not include holidays that may fall on a weekday.
Where are Yem Beauty products sold?
- Our products are sold worldwide ( USA, Europe, Canada, Nigeria, Rwanda, Kenya)
Do you offer discounts and promotions?
- Yes from time to time we offer discounts and promotions. Sign up for our email and/or SMS alerts to receive news on special offers.
Other general information
-
Discount codes cannot be retroactively applied. They must be entered at checkout.
-
Promo codes cannot be combined with other offers or promotions.
-
Pricing is at the sole discretion of Yem Beauty and is reflective of current market conditions